How far is Chalet 239 from the mountain?

• We are just 1 mile from Mount Snow, with easy access via the free MOOver shuttle that runs right along our route.

Do you offer self check-in?

• Yes. We provide quick and easy digital registration followed by a smooth self check-in process. Your room details and access instructions are sent directly to you.

Is breakfast included?

• Yes. We serve complimentary coffee and a light breakfast every morning.

Do you have parking on-site?

• Yes. We offer free on-site parking, including space for larger vehicles and winter-friendly access directly off Route 100.

Do you offer snowmobile parking?

• Yes, we do! We have plenty of room for snowmobiles and trailers, and the VAST trail connects directly to our property, making us a perfect base for snowmobile adventures.

What is your cancellation policy?

• We offer both non-refundable and flexible cancellation options, depending on the dates of your stay. You’ll see all available plans clearly listed when selecting your room.

Are pets allowed?

• Unfortunately no… but we do love pets!

Is there Wi-Fi?

• Yes. We offer fast, complimentary Wi-Fi throughout the property.

How does the MOOver shuttle work?

• The free MOOver shuttle runs along Route 100 and provides easy access to Mount Snow and nearby areas. Guests can hop on at the stop near the property.

What time is check-in and check-out?

• Check-in is 4:00 PM, and check-out is 11:00 AM.
  Early check-ins and late check-outs may be available for direct bookers (subject to availability).

Do rooms include kitchenettes?

• Some rooms - including our Rustic One Bedroom Apartment and select suites — feature full or partial kitchenettes. All rooms include a fridge and coffee station. Our lobby has a Microwave available 24/7.

Do you offer upgrades?

• Yes. Guests who book direct are eligible for complimentary upgrades, early check-in, and late check-out when available.

Are you close to restaurants and shops?

• Absolutely. We’re perfectly located along Route 100, close to restaurants, bars, shops, and local conveniences in Dover.

Do you provide local recommendations?

• Yes. We offer curated local tips and a digital guidebook to help you make the most of your stay in the Mount Snow area.